How we handle clients' reviews of our accommodation
Why we provide client reviews
When it comes to providing first-hand insights into our accommodation, our clients’ opinions are invaluable. That’s why we actively gather and publish client reviews of our properties to help you make the most informed choice possible.
The information provided in the reviews helps us identify and correct any issues so that they don’t affect guests’ experiences in the future. They also give us the chance to demonstrate the care we take over the selection and management of the properties on our site.
We believe our new policy towards client reviews of accommodation is one of the most open and helpful you will find. Whether positive or negative, ‘fair’ or ‘unfair’, every single review is published. By sharing this information we aim to guide you in your decision-making process and help you make your choice with confidence.